My jewelry has gem stones on it. Can I exchange them for store credit?Share
We will not pay for gem stones. We recommend that you remove them from your piece before sending it to us. If we receive stones, we will remove them from the metal and ship them back to you, upon request, and only if insurance and shipping costs are covered by you. If stones are unclaimed for 90 days, they will be donated to a charity of Jill Platner’s choice and will not be refunded.